What was the Code Yellow protocol regarding guests in the event of an emergency?

The Code Yellow protocol is specifically designed to manage situations involving guests during an emergency. It emphasizes the importance of safety and proper communication while ensuring that staff can effectively respond to the situation without causing panic.

By halting all ticket sales and stepping away from guests, this protocol helps to focus the attention of the staff on managing the emergency rather than on regular operations. This approach facilitates a safer environment by preventing overcrowding and potential chaos, allowing for clear communication to guests about the situation.

In this context, it is crucial for staff to prioritize the well-being of guests and maintain an organized response, which is precisely what the Code Yellow protocol aims to achieve. Other options might suggest actions that could either exacerbate the situation or lead to confusion among the guests, thus not aligning with the objectives of the protocol.